scams

Floating Village Siem Reap Scam

Avoid Chong Kneas on Tonlé Sap — it’s not a floating village. All you’ll see are crocodiles, monkeys, snakes and bats being treated cruelly, and you’ll overpay for your ticket and for rice to supposedly feed the local children.

All of the animals at Chong Kneas are treated cruelly, including this monkey on a chain

All of the animals at Chong Kneas are treated cruelly, including this monkey on a chain

One of the best parts of living in Asia is that so many great locations are a relatively short flight away (not literally halfway around the world, as the U.S. is). Our friend Brian and his husband, Jeff, recently moved to Suzhou, China and decided to take a trip to Cambodia. They flew into Bangkok, Thailand and took the bus to Siem Reap. Once there, they explored the Angkor Wat temple complex — as well as getting lured into a “floating village” scam.

Here Brian writes about their cautionary tale:

Children are brought in to help scam tourists

Children are brought in to help scam tourists

Chong Kneas “Floating Village” Rip-Off

There are ads all around for visits to floating villages. The one we went to we were directed to by our tuk-tuk driver, who was our first driver from the airport when we arrived, and we made arrangements for two more days after. Up until that point, he had been a good driver and had shown up when he said he would.

When I took a picture of the snake, a guy rushed over trying to get us to hold it.

When we said no, the guy taped the snake’s mouth shut with electrical tape.

We drove for about a half-hour outside Siem Reap and enjoyed the drive, seeing a different part of Cambodia. When we got to the little building near the canal, we were ushered to a ticket counter. The price for the tour was quite expensive at $30 each, but it looked kind of official and we thought that the money would go toward the local community. Plus, we were already there and kind of in the middle of nowhere.

Our tour guide was quite friendly and spoke English pretty well. He claimed to have only learned English from tourists and in the last two years. He also claimed to have grown up in the fishing village.

There’s no floating village — just a row of houseboats in the distance

There’s no floating village — just a row of houseboats in the distance

We traveled along a canal and did not get very close to any of the houseboats that were scattered along the way. Our guide told us about a floating school full of orphans from a big storm that killed about 100 local fishermen. He mentioned a tsunami also. It was kind of confusing. He showed us a video on his phone of children eating rice crowded on a boat.

Our first stop was in the middle of the lake — not really near anything, with not much to look at. Even with the zoom lens on my Nikon, I couldn’t find a decent picture to take. He said we were going to stop for 10 minutes so the boat driver could eat lunch.

The crocodile farm is one of the main attractions at Chong Kneas

The crocodile farm is one of the main attractions at Chong Kneas

Next we went to a little floating shop that also had the crocodile farm (which was just depressing), bats, a monkey and snakes. He tried to get us to buy some dried crocodile that looked like a rawhide dog chew toy for $10. To give a sense of pricing, I had a skirt steak the previous night for $9, and beef here is considered a luxury. We declined. It’s interesting because it’s only $10 and then you can say tried it, so you’re tempted to do it even though you know you’re being ripped off.

Snakes in cages and other atrocities are all you’ll see at Chong Kneas

Snakes in cages and other atrocities are all you’ll see at Chong Kneas

When I took a picture of the snake, a guy rushed over trying to get us to hold it. But Jeff was like, no way, so the guy started taping the snake’s mouth shut with electrical tape, which just seemed cruel, so we walked away.

A girl bobbing along in a plastic wash basin with a snake around her neck, begging for money for having her photo taken

A girl bobbing along in a plastic wash basin with a snake around her neck, begging for money for having her photo taken

As soon as we had arrived, a girl less than 10 years old had started rowing toward us in what looked like a plastic wash basin from a nearby houseboat. I thought it looked cute, so I took a picture. I then realized she also had a 3-foot python around her neck. As soon as I took the picture, she began asking for a dollar. I figured she’d earned it, so I pulled out my wallet — but our guide rushed over and said it wasn’t good to give money to her and that her parents make her do it and if we wanted to give money it should be to the school. All of which made the girl whine quite loudly until we left.

Bats in cages round out this scam, which costs $30 per ticket

Bats in cages round out this scam, which costs $30 per ticket

So then we were brought to another little store, and a guy spoke to Jeff as though from a script about the nutritional value of rice and that a 50-kilo bag for $50 will feed the school for a day. We declined and felt bad in the moment. Our guide, who had been so friendly was standoffish after that for the rest of the boat trip back. Except to ask for a tip and a tip for the driver as we docked.

The entire time, we never got close to anything resembling a village. There were a number of houseboats along the canal, but we didn’t get near them.

We looked them up after the fact and, according to reviews on TripAdvisor, it could have been worse. But thanks to my husband’s experience and intuition, we made it out better than many. As we went past the school, there were maybe 15 kids on it. They were just running around playing. Most likely it was no more than daycare for local kids.

Afterwards, we were meant to go to the national museum, but the events of the boat ride left a bad taste in our mouth, so we had our driver take us back to our hotel. He didn’t try to arrange another day of driving. He must have known we had a bad experience. –Brian


You don’t want to miss the true floating village: Read about Kompong Kleang and see the amazing photos here.

9 Tuk Tuk Tips

What is a tuk-tuk taxi? And what do you need to know about this mode of Thai transportation so you don’t get taken for a ride?

The only good part of getting scammed is that we got some funny pics of Wally driving a tuk-tuk — much to Duke’s dismay

The only good part of getting scammed is that we got some funny pics of Wally driving a tuk-tuk — much to Duke’s dismay

Most of the time during your stay in Chiang Mai, you’ll be traveling around in the cute contraptions with the adorable name: tuk-tuks. These three-wheeled vehicles are like teeny-tiny open-air motorbike chariots. The ones in Chiang Mai really only fit two passengers comfortably, though three could probably squeeze in.

If you’re in the Old City, or anywhere nearby, you should be able to flag one down and go anywhere you want for an affordable price. Here are nine tips to follow when hiring a tuk-tuk:

He stopped outside the gate and kicked us to the curb. So much for good karma.

1. Negotiate your price before getting in the tuk-tuk.

You’re exhausted from walking all day. It can be tempting to hop into the tuk-tuk and then talk prices. Resist.

In Chiang Mai, you should be able to go short distances for 100 baht. Let the driver quote a price first. If it's less than 100, score! If it's not, and you’re traveling within or just outside the Old City, try insisting upon 100‎฿.

Walk away if they won't come down in price. They'll cave — most of the time. (We didn’t have much luck playing hardball during a crowded event, like the Saturday Walking Market, for instance.) But if they don't accept your price, you should be able to find another tuk-tuk right away.

 

2. Know exactly where you’re going.

You don’t have to know the route — just the address of your destination. Most addresses in Chiang Mai will be four or five lines long and seem to include streets, districts, subdistricts and even the nearest gate in the ancient walled city.

Have your destination address ready to go on your phone to show the driver.

 

3. BYOM: Bring your own map.

Some drivers have their own maps, but play it safe and bring your own. It's easier to point on a map than to show English addresses. So just whip out your copy of Nancy Chandler’s map of Chiang Mai (it seems as if everyone’s got one). Before you head somewhere, try to find where you are currently and where you’d like to go.

A couple of fellow travelers told us about a great resource: the app Maps.me, where you can download a comprehensive map of the city that you can access offline.

Drivers like to orient themselves by gates. Look at the closest one to your destination and point to it on the map.

 

4. They treat two lanes like three.

This can be a bit nerve-racking if you focus on it too much. Granted, tuk-tuks are pretty small and two of them can almost fit abreast in a lane of traffic. But they weave in and out of traffic — some of it oncoming — so the best thing to do is just put your trust in your driver and try to enjoy the ride. And hang on tight.

 

5. They lay off the horn.

It's the polar opposite of India, where drivers never stop honking. Perhaps it's their quiet Buddhist nature. But I sure ain’t complaining.

 

6. Watch for the fake-out tuk-tuks.

When you really just want to find some nice open-air transport back to your hotel, standing on the side of the road in the blazing heat, you’ll inevitably get your hopes dashed by vehicles that look a lot like tuk-tuks but aren’t. They have a motorbike with a sidecar sort of thing, usually used to carry food.

 

7. When desperate, flag down a red taxi (song thaew).

If you go to a more remote locale (like the mostly abandoned JJ home décor market Duke wanted to try out), you might not find a tuk-tuk. In these instances, you’ll have to flag down a song thaew (literally “two rows), so named for the seating in the back of these modified trucks. They’re covered and can get quite hot inside.

You'll have to share these with other riders most of the time, and they make various stops as they go along. It’s best to know what your destination looks like, since it’s not as easy to converse with the driver as it is in a tuk-tuk.

The good thing is that these are quite cheap. It says all rides are 30฿ on the side of the vehicle — but we always paid a bit more and didn’t argue.  

 

8. If you want to go farther afield, hire a driver for the day or half-day.

We had a fantastic experience with Tommy (you can email him at t.tommy2556@gmail.com). His price was competitive — in fact, I think the drivers must all decide on a price, and everyone sticks to it. Tommy speaks fluent English and has a penchant for love songs from the ’70s. We enjoyed his company so much, we hired him three of the days we spent in Chiang Mai.

 

9. Avoid this tuk-tuk scam.

Yes, Duke and I still manage to get swindled now and then.

On our first day in Chiang Mai, we saw a tuk-tuk driver at the first temple we visited, then again later in the day. He offered to take us on a tour of the Old City as well as a handicraft market for 150‎฿. He told us his name is Chi, the first three letters of our hometown Chicago, so I felt it must be kismet. You pronounce his name “Shy,” though he's anything but.

Our “tour” turned out to be a total crock. Chi took us to tourist trap shops outside the Old City, where everything is overpriced and the desperate salespeople cling to you. We cruised through them, though, in solidarity to Chi, after he explained that he gets a stamp from each place (and one imagines some sort of commission).

After five of those shops, Chi said he'll take us to the Old City. Instead, he stopped outside Tha Phae Gate and essentially kicked us to the curb, waving across the street and dismissing us. So much for good karma.

If you see Chi (heck, he might even have a picture of me and Duke to help lure you in), don’t fall for his scam. –Wally

Kompong Kleang: A Floating Village Like No Other

Visiting Angkor Wat? Be sure to book a tour of this unique town on Tonlé Sap lake. You can’t miss this water-based way of life.

The floating village of Kompong Kleang, outside of Siem Reap, Cambodia

What I remember most are the children.

They had eyes wide with sorrow, though some squinted in laughter as they followed us around.

In Kompong Khleang, if you want to go anywhere, you have to get into a boat. That sense of isolation must feel oppressive.

A little girl from the floating village in her school uniform

You’d think I’d mostly remember the village itself, its small houses built on stilts in the middle of the lake. And yes, it’s a village unlike any other. Even in Venice there are narrow lanes to walk along. In Kompong Khleang, if you want to go anywhere, you have to get into a boat. That sense of isolation must feel oppressive.

Perhaps that’s part of the sadness I saw reflected in the children’s eyes. Poverty is one thing. Not being able to leave your home to play whenever you want is another.

There are a few islands and makeshift transport vehicles as part of the village

There’s a sadness in many of the children’s eyes

Whatever Floats Your Boat

Apparently there are a few so-called floating villages you can visit as an easy day trip from Siem Reap, Cambodia, the base for Angkor Wat exploration. We left ourselves in the very capable hands of our guide, a tall, thin, kind man named Kimsan, who took us to Kompong Khleang.

I’m not sure who thought it would be a good idea to build a village in the middle of Tonlé Sap (which means Great Lake), the largest freshwater lake in Southeast Asia. It’s fed by the Mekong River, which causes it to grow and shrink with the seasons. There can be a difference in depth throughout the year that varies from 10 to 30 feet! When we visited, the houses were a bit over water level; other times of the year, they stand much higher above the lake on their wooden stilts.

We drove to Kompong Khleang one morning, about a two-hour ride. I could probably explore the crumbling structures of Angkor Wat every day of my life, but this is a nice way to break up a week of temple treks.

As we neared the boat launch where we’d get into a vessel to float through town, the paved road ended. The truck slowed to a crawl. Every pothole and divot sent the passengers sailing upward into the ceiling.

“We call these dancing roads,” Kimsan told us.

Cambodians are quick to smile — admirable and inspiring, given all they’ve been through in recent years

That positive spin is typical of the Cambodian outlook on life. By all rights, they should be a demoralized nation, painfully recovering from the genocide their ruthless leader Pol Pot carried out on his own people. Everywhere you go, you’ll pass beggars who are missing limbs, most of which were blown off by the landmines that once dotted the landscape in frighteningly high numbers.

Despite the unfathomable psychic and physical battering they’ve suffered, Cambodians are some of the friendliest people you will meet. They’re quick with a smile. They’re thankful they have survived, and they’re eager to move on to better things.

Before the paved road, when the journey took place along dancing roads, heading to Kompong Khleang took hours longer and could consume an entire day.

Now you can pay a visit to observe this one-of-a-kind way of life — and be back wandering a temple in the jungle that afternoon.

One of the tourboats you’ll ride in to explore the floating village

We all piled into a tourboat and began cruising through the village. It’s home to about 6,000 people, which means it’s surprisingly large. The boat traveled along a few “lanes” lined with small homes built on stilts. Farther along, we saw some houses that actually did float, houseboats of a sort, and these relocate when the water drops, creating a mobile village out in the middle of Tonlé Sap.

The main temple of Kompong Khleang

Kids will follow you as you tour the islands, racing to the water’s edge to wish you a farewell

The telltale bright orange saffron-dyed robes of Buddhist monks is always a pleasant sight

Three boys greet us on the grounds of the Buddhist monastary 

We stopped at a couple of islands, which were home to a Buddhist temple, with quiet male monks milling about in their saffron robes beneath the rainbow hues of fluttering prayer flags. On another, we visited a school, stopping into the bare-bones classroom — hardly any books, pieces of paper or writing utensils could be seen. The children were lined up in rows, sitting closely together, all dressed in their adorable blue and white uniforms.

Monks teach classes at the local school in Kompong Khleang

A classroom we toured — but where are all the books and paper?

Schoolboys on a break from classes

Most of the kids wore a school uniform but no shoes


The Fake Floating Villages

We lucked out by having such an awesome tour guide for the week. Kimsan took us to Kompong Khleang without any sort of discussion. Since our trip, I’ve learned about two other floating villages that are closer to Siem Reap, one of which is a total scam and one of which sounds OK but is a bit of a ripoff: Chong Kneas and Kompong Phluk.

“Chong Kneas features absurdities such as small kids sporting huge water snakes and so-called crocodiles farms which in reality are small ponds where dozens of crocodiles are crammed together,” writes Triple A Adventures Cambodia, a tour company. “At some point, your boat will probably also stop by a ‘local shop’ where it’ll be ‘strongly suggested’ that you buy $60 rice bags ‘for the children.’

“Last but not least, the locals do not get much from the money you’ll spend as the boat service, which is what you’re paying an entrance fee for ($30/person), is managed by a private company,” they continue. “As most visitors there come from Korea, the aforementioned company kindly built floating ‘local’ restaurants that serve Korean food in case their main customers miss it.”

And here’s Triple A Adventures’ review of the other village, Kompong Phluk: “You won’t see any croco farms or children with snakes there, and the boat journey is actually quite scenic and enjoyable. Despite the growing flow of tourists (you’ll understand what we mean when you see the dozens of boats at the dock), Kompong Phluk has kept a lot of its authenticity and its visit is overall a nice experience.

“Kompong Phluk is a small village, so the boat ride is consequently quite short. Some find it too short compared to the $20 entry fee per person. Moreover, the boat service is managed by a private company, which means that the locals don’t really see much of the money generated from tourism.

Overall, Kompong Phluk is still a good option if you only have a few hours to spend.”

 

Getting into a boat every time you want to go anywhere is the way of life in Kompong Khleang

This fiesty little firecracker was our favorite villager. She was so full of life and followed us all over the island

In Kompong Khleang, sometimes the market comes to you

Wally likes to joke that this is the town hottie

Lake Town

No trip to Angkor Wat is complete without a daytrip to a floating village, and it seems as if there’s no reason to go anywhere but Kompong Khleang. As you head through the canals, you’ll literally be able to see inside these people’s lives, catching glimpses into their humble homes, many of which are open and exposed. You’ll see narrow canoe-like boats piloted by children who can’t be much older than 6.

We hope you enjoyed your tour of Kompong Khleang!

It’s quite an adventure — one that will open your mind, put things in perspective. You’ll develop a newfound appreciation for all the conveniences you have in your life. That’s one of the most profound things travel can do. –Wally

Despite the unfathomable psychic and physical battering they’ve suffered, Cambodians are some of the friendliest people you will meet.